Since we announced this promotion earlier this year, we’ve seen a lot of excitement from longtime customers who recognize this as a prime opportunity to upgrade. Here are answers to the top questions we’ve been getting about this incentive program:
Free IP phones? Deep discounts on digital phones and user licenses? Have you people gone mad?
Hardly. We just know it’s better for everybody if the Toshiba systems out in the field represent our latest innovations and are actively supported. Toshiba’s Value Plus warranty program offers a two-, three-, five- or seven-year manufacturer’s warranty on its various phones and systems, but many customers are using equipment much older than that. We’re glad our products stand up to long service life, but these customers are missing out on new capabilities that could really drive their businesses forward — and their success is good for us as well.
Who can take advantage of the “Trade Up with Toshiba” promotion?
If your organization uses a legacy Toshiba Strata® system, such as a Strata DK, Strata CTX or Strata CIX business telephone system, Toshiba is now offering some great incentives so that you can trade up to a current generation system — including our VIPedge® cloud-based business telephone solution, IPedge® pure IP business telephone system or Strata CIX converged digital/IP system.
What do we get if we upgrade to Toshiba’s cloud solution?
This is probably our sweetest deal. Get a free IP5531-SDL IP telephone for every Toshiba EKT, DKT or IPT1000/2000 series telephone you trade in by September 30, 2014. We want to make it very affordable to move to cloud telephony.
What’s the deal if we upgrade to the IPedge on-premises phone system?
From now until September 30, 2014, for each Toshiba EKT, DKT or IP1000/2000 series telephone traded in and replaced with a Toshiba IP phone, you get up to 50 percent off the purchase price of an IPedge User License with Call Manager. With an upgrade, we’re also offering five Toshiba IP5531 telephones for the price of four.
What if we want to reuse the digital phones we already have?
No problem. Choose the promotion’s option to migrate to a new Strata CIX670 with an IPedge Application Server. Your existing Toshiba DKT2000, DKT3000, DKT3200 and DP5000-series digital phones all work with this phone system. However, if you want to upgrade older Toshiba EKT, DKT, or IP1000/2000 series telephones, you’ll get a $50 discount for each one you trade in towards the purchase of a new 10- or 20-button DP5000-series business telephone, and you can get five IP5531 phones for the price of four.
What happens to the legacy phones we trade in?
Always environmentally friendly, your Authorized Toshiba Dealer will recycle your old equipment in accordance with all applicable laws, using only R2 or e-Stewards® certified recyclers. Of course.
Sounds great, but what’s the fine print to all this?
There are some terms and conditions, but no biggies. For instance:
- You can only get as many free or discounted phones as your new system or contract supports.
- You can’t get trade-in benefits on more phones than you trade up to.
- Your Toshiba Authorized Dealer gets to keep your old phones.
- The promotion for the cloud upgrade option requires a two-year contract.
Full conditions of the promotion can be found at www.telecom.toshiba.com/tradeup.
Don’t miss out. The “Trade Up with Toshiba” program ends September 30, 2014, so call your Authorized Toshiba Dealer today.