Connect as insiders across Toshiba phone systems and beyond
Toshiba’s UCedge® solution delivers unified communications via your device of choice, including Android™ and Apple® smartphones or tablets and Windows® and Mac® computers. With client software that you can download from the Internet, you can gain new levels of convenience, productivity and cost savings, no matter how you access the Toshiba phone system. UCedge works on Toshiba’s VIPedge® and IPedge® phone systems as well as Strata® CIX systems with an IPedge Application Server.
A capability known as federation makes unified communications even more unified.
Federation enables devices served by disparate communication systems and networks to interwork by agreeing to a common communications protocol. Toshiba’s UCedge supports the widely used XMPP (Extensible Messaging and Presence Protocol). That means UCedge users can have easy connectivity and visibility with users on other systems that support XMPP, such as Microsoft® Skype® for Business and Lync®.
UCedge users who are connected to different servers — on-site, in the cloud or even in different organizations — can whitelist each other to take advantage of popular productivity and convenience features, including:
- Contacts with avatars. Quickly find and call colleagues without having to remember their extensions. Upload an image to represent you in contacts, instant messaging (IM), calling, voice mail and call history. The contact list is automatically synchronized with the company directory.
- Save time by seeing the status of UCedge users on the Toshiba phone systems, Skype for Business and external Microsoft Lync Server users before you call them. See if they’re present, busy or away, where they are and whether they’re open to instant messaging.
- Instant messaging (IM). Get more done through instant messaging with colleagues who are busy or on the phone. IM individually, invite users to join a group IM session, or broadcast messages to a group.
Take advantage now
Find out more. Get a jump on the solution that ultimately will redefine unified communications for VIPedge, IPedge and Strata CIX systems. It’s easy. Licenses for the UCedge client are provided as part of the VIPedge cloud-based phone service or are available as an option for the IPedge or Strata CIX premise-based phone systems. You only need one license per user, even if users log in from mobile and desktop clients.
Users who are connected to different servers — on-site or in the cloud, inside or outside the company — can whitelist each other to share contacts, see the availability status of users, exchange instant messages, and call each other with one touch.