What is cloud-based voice over IP or “cloud telephony?”
A cloud-based VoIP solution delivers the benefits of modern IP business communications without requiring you to buy, install or maintain an on-site communications server. This service is said to be offered from the cloud in reference to the cloud-like shape often used to conceptually represent a service provider’s managed IP network.
With cloud-based VoIP, the central intelligence of the phone system resides in a service provider’s secure data center. All you need to have on site are the end-user devices and the local network gear to connect those devices to the provider’s managed IP network.
Why would my business want to use cloud-based phone service?
Whether you want to conserve capital, enjoy complete phone system flexibility, or simply free your IT talent for better things than running the office phone system, hosted services can be very liberating — and surprisingly affordable.
How is cloud telephony different from the Centrex service we had 20 years ago?
The concept is similar in that you get business phone services from a service provider rather than an on-site server. But that’s where the similarities end. Centrex was tied to the legacy digital world and the limitations of the public switched telephone network (PSTN). IP gives you things digital could never dream of — such as the ability to manage voice mail from a PC or tablet, have calls follow you across multiple desktop and mobile devices, use your smartphone as a business phone system extension, or converge your phone and PC into a multimedia call management device.
Will we have control over our phone system?
Absolutely. Users can program their own phone features, including button programming, speed dial numbers, voice mail forwarding and more, just as they would if the IP PBX server were in the office. But unlike an on-site IP PBX, you don’t have to worry about system hosting, power protection, performance, maintenance or upgrades. Adds/moves/changes are all done for you, and you always benefit from the latest software and features. Your facilities manager or network administrator receives relevant reports about system configuration, management and performance.
Does Toshiba offer cloud IP telephony?
Toshiba offers the capabilities of the IPedge® business communications system as its award-winning cloud-based VIPedge® solution. Available from Authorized Toshiba Dealers nationwide, Toshiba’s VIPedge solution starts at an average of a dollar per day per user. To find out more, contact your Authorized Toshiba Dealer today.
For more about VIPedge: http://www.telecom.toshiba.com/Products/VIPedge-Cloud-Telephone-System/
To find an Authorized Toshiba Dealer: http://www.telecom.toshiba.com/Telephone_Systems_Support/dealer_locator.cfm