Bring Diversity Into Unity With Toshiba’s Hybrid Cloud Networking
Celebrating 70 years in business, Georgia-based Dixie Plywood and Lumber Company is one of the country’s largest independent distributors of building materials. Busy sales reps, procurement specialists and support staff field more than 100,000 phone calls per month.
As you would expect from any successful company, Dixie Plywood’s phone system has evolved in stages over the years — over the decades, in fact. San Antonio and Miami locations got Toshiba’s Strata® CIX systems in 1996. Six more Strata CIX systems were added to six more locations from 2000 to 2007. In 2013, the Dallas office installed Toshiba’s IPedge® phone system. Another was added to the Savannah office, networked to expand on an existing Strata CIX670 system. Then came another IPedge in Nashville in 2014, while the Fort Lauderdale office subscribed to Toshiba’s VIPedge® cloud-based phone solution.
Now it’s 2015. The company’s 12 locations each have the phone system that was the right choice at the time, but now, the growing firm runs on a hybrid of digital and IP, on-premises and cloud.
With Toshiba’s Hybrid Cloud Networking, Dixie Plywood’s locations across the southeast now connect much like one location — with easy extension dialing, a user profile that follows staff when visiting other locations, and the ability for sites to provide backup for each other, if necessary. Advanced calling features flow across locations and platforms — and across desktop and mobile phones. During an outage, calls can be automatically redirected to any other phone number, such as a user’s mobile phone or home phone. Business keeps rolling, even when the power isn’t — an important consideration in the storm-prone Southeast.
Any organization that has an IPedge or Strata CIX system can add Toshiba’s VIPedge cloud service to add users to a premises-based system they’re about to outgrow or to bring distant users or locations into the company network. Strata CIX users just add some processor/firmware upgrades and an IPedge App Server. IPedge users are good to go. Consider adding SIP trunking for free local and long-distance calls among all company sites in the continental US.
Hybrid Cloud Networking extends the value of existing systems while expanding in an affordable manner. Network all users together as though they are on a single solution, without having to buy a new phone system. Bring diverse platforms into a unified, cohesive network that presents a consistent image across the company.
Industry watchers think we’ve hit on a good idea. Toshiba’s Hybrid Networking Solution has already garnered a 2014 Cloud Computing Product of the Year Award and a 2015 INTERNET TELEPHONY Product of the Year award. Find out for yourself why “the IP Communications Authority since 1998™” is impressed — and what hybrid networking can do for you.
For more information on Toshiba’s Hybrid Cloud Networking solutions, visit: http://www.telecom.toshiba.com/Products/Telephone-System-Networking/hybrid-cloud.cfm