You have several options – from simple to sophisticated – for staying in touch.
Teleconferencing, virtual work teams, multimedia collaboration, webcasts, podcasts, online meetings…
The nature of work today is less about a place where you go, and more about what you do. On any given day, employees are roaming the building, meeting in conference rooms, working from home, off at trade shows or training, visiting customers or in transit between locations.
Given the immediacy of business demands, you can’t be out of touch when away from your desk. People who need to reach you shouldn’t have to try two or three telephone numbers before they track you down.
With IP business communications, you have a number of ways to stay in touch while having your whereabouts be seamless to the other party. Here’s a sampling of the options:
Have calls follow you to the numbers you specify.
With Find Me/Follow Me features, you can program the system to try you at your primary number, and failing to reach you there, to try another location, such as your home office, cell phone, then another and another. The system can follow a whole string of different telephone numbers. If it exhausts the list and gets no answer, the call goes back to your original PBX voice mailbox for the caller to leave a message. You only have to check one mailbox for voice mails.
Synchronize your cell phone and desktop phone.
With simultaneous ringing, or twinning, you can have your personal or company-supplied cell phone set up to ring when the desk phone rings, whether you’re in the building or elsewhere.
Roam anywhere in the building with wireless phones.
Wireless SIP DECT telephones with backlit, color screens enable you take your desk phone functionality with you as you roam down the hall, to the cafeteria or conference room, or around the warehouse. Answer calls, access voice mail, and take advantage of virtually all the system’s advanced calling features almost anywhere you go within the facility. You can even switch between cordless and digital desk phones during a call.
The wireless handsets connect to base stations that use DECT 6.0 (Digital Enhanced Cordless Telecommunications) technology that can’t be hacked with packet sniffers and won’t interfere with other wireless services, such as BlueTooth, WiFi or cellular services.
Take your desktop communications features anywhere across campus.
There are wireless IP phones that offer wider coverage than digital cordless phones, operating within your facility’s micro-cellular architecture or wireless LAN.
Securely connect from home or on the road over the Internet.
Stay connected using a wireless IP telephone or a laptop, tablet PC or PDA equipped to perform as an IP softphone that can securely access your WLAN via the Internet.
A Toshiba feature called IP User Mobility enables you to have your office phone profile – one directory number (DN) with all associated privileges, preferences and features – follow you anywhere within reach of an IP connection, wired or wireless, intranet or Internet.
Have your smartphone function as a PBX extension.
With an option called Fixed Mobile Convergence, your smartphone can function as a PBX extension via the office WLAN while you’re in the office, and via a cellular network when you’re out of the office. When you place an outgoing call from within the wireless LAN, the call carries your PBX identity and protects your personal cell number.
As businesses gain more ways to connect –digital or IP, wireless or wired, cordless or cellular or Internet – your communications environment shouldn’t get more complicated. You can seamlessly blend these communications channels while freeing yourself from the desk.
If you have found that these capabilities have made a real difference in your work, we’d love to hear about it.